Last Updated: 9 October 2026

1. This policy is incorporated by reference into the terms of use of www.subs.com (“Terms”). The expressions used in this policy have the meaning as set out in the Terms, unless otherwise defined herein. For more information, please visit our Terms at https://subs.com/terms-of-service.

2. By accessing our Platform, you are consenting to adhere to this policy - please review it thoroughly.

3. This Policy provides you with information on how we moderate User Content on the Platform that is contrary to our Terms and Acceptable Use Policy.

4. Subs has duties to protect its Users and this policy sets out the measures that Subs considers necessary to fulfil its contractual, legal and moral duties. Any User Content that is in breach of the Terms of Use, Acceptable Use Policy and applicable laws will be removed. For more information, please visit https://subs.com/acceptable-use-policy.

Reporting User Content

5. If you see any User Content that may be in breach of the Terms or our Acceptable Use Policy, please contact us at compliance@subs.com or using the “Report” button on the Platform. For more information, please visit our Complaints Policy at https://subs.com/complaints-policy.

How Subs Moderates Content

6. Subs uses proactive content moderation technologies and a team of trusted moderators to review User Content. Our moderation technology scans User Content to ensure it complies with the applicable rules around what Users can Upload onto the Platform..

7. Our proactive moderation technology scans images, videos, calls and text for User Content that may be in breach of our Acceptable Use Policy and Terms. Subs use a mix of automated and secondary human review of content moderation.

8. To protect our Users, User Content flagged by our proactive content moderation technologies is automatically suspended from the Platform until it has been reviewed by our team of trusted moderators.

9. Upon review by our Moderation Team, we may take any steps deemed necessary to protect our Users, this may include reinstatement or removal of the moderated User Content. Our Moderation Team may also take any steps it deems necessary to report such content to relevant organisations or law enforcement agencies, this is done in accordance with clause 9.10 of the Terms.

10. In circumstances permitted by the Terms, where User Content is otherwise permitted on the Platform, Subs may choose to move or reclassify the User Content or cause for it to be made available elsewhere on the Platform in accordance with the Terms and our Policies instead of suspending or removing such User Content. This may include requiring a User to move, reclassify, replace or change the visibility of such User Content, changing or restricting such User Content’s visibility or removing it from being accessible by the public.

When Subs Removes or Suspends User Content

11. In line with our legal duty and to protect our Users, following our investigation of User Content in breach of our Terms or Acceptable Use Policy, we may take any action we consider appropriate, without needing to obtain consent from you or giving you prior notice.

12. Any content that is illegal or deemed to be in breach of our Terms or Acceptable Use Policy will be permanently removed from the Platform.

13. Any Creator Earnings and/or payments from Subscriber Posts arising from removed or suspended User Content may be withheld and/or refunded subject to the Terms.

Right of Review

14. Users recognises that decisions made by Subs in relation to any complaints, removal or suspension of User Content and subsequent actions are final. Users may appeal for a review of Subs’ decision by contacting us at compliance@subs.com.

15. Users are required to provide all available information in connection with an investigation by Subs.

Reports to the NCA

16. In accordance with our duties as the service provider, we have systems in place to provide reports of all detected and unreported child sexual abuse material on the Platform to the National Crime Agency (“NCA”).